Refund Policy

privacy policy
  • We use World Pay for secure payments read more on www.worldpay.com [World pay used by millions of people around the world, WorldPay is the way to pay - trusted and secure. An important part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, WorldPay payment solutions are trusted by thousands of businesses, big and small.]
  • If the journey within UK and it is if it is cancelled within 90 Minutes of Journey pick up time then Full Fare will be charged. Reason for this charge: - we have dispatch the driver therefore driver will be on route and this is driver’s living therefore we have to charge full fare of the journey.
  • If the journey within Greater London Area and if it is cancelled between 91 to 180 Minutes of Journey pick up time then £15 will be charged.
  • If the journey within Greater London Area and if it is cancelled within 181 to 999999 Minutes of Journey pick up time then booking fee (Normally booking fee £1.00 click on see booking fee link see current charges ) will be charged.
  • If the journey is outside the Greater London Area and if it is cancelled between 90 to 999999 Minutes of Journey pick up time then £25 will be charged.